Tag Archive | "customer service"

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Secret to Success – IMA Motorsports

Posted on 27 August 2009 by The Don

Ima motorsport

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Ima Motorsport is simply beautiful, the minute you walk in you are embraced by the most visually appealing car customization shop ever seen. The floor is epoxied and flawlessly clean, the walls all painted and color matched along with the equipment while the offices are well decorated and clutter free. IMA simply delivers great service with each customer every time creating an experience worthy of the types of cars and clientele they attract.

So who is behind IMA and what makes them successful?

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Secret to Success – Road Race Tech

Posted on 01 July 2009 by The Don

road race tech

It seems these days that anyone can start a business, but not everyone can stay in business; introducing the team at RRT Racing. Barry, Matt, Adam James and Todd took a few minutes to talk to us about their business, cars and why teamwork is their secret solution to winning.

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Customer Service Tips

Posted on 04 May 2009 by The Don

We are enduring a very long and hard recession, one that has many business owners and managers worried. Your client base is going to decrease, the amount of your revenue will decrease and finally you will lose workers. There is one item that is 100% in your control and will dictate how well you do after the smoke has cleared. That’s right customer service is the key to success during a recession. Increased sales, increased labor force and revenue are nicer but not normal and common in this economic downturn.

Customer service is basic courtesy and 100% in you and your employees’ control, which makes it nice because you can therefore control your rebound.

Why is it important?

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se.cret [see-krit]
en.tou.rage [ahn-too-rahzh]
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2010-07-30 10:27